Summary Result oriented and highly motivated sales executive with 10 years of experience providing administrative support in a variety of businesses. Skilled in analyzing market's trends, patterns and opportunities and also in developing counter strategies and establishing strong relationships with key customers and colleagues to increase efficiency. Exceptional ability to engage clients and provide outstanding service to ensure client retention and favorable feedback. Proven track to boost sales through upselling strategies and the implementation of profit-driven systems. Work History HUB Logistics S.A. - Customer Service -Sales Executive 2013-2016 Handled customer relations issues, enable quick resolutions and clients satisfaction. held meetings with director to identify techniques to overcome sale obstacles. Aligned sales strategies with market conditions and continuously researching market trends to improve accuracy. Vigor S.A. - Sales Manager 2016-2024 Managed to establish Vigor S.A. as a significant player in raw materials trading in Balkan area. Increased sales by 30% within the first year of operation as Sales Manager and exceeded sales goals. Developed and implemented strategies to improve customer service, increase sales and pentrate in new markets. Trained and mentored new sales associates to ensure success in meeting sales goals. Skills Relationship Building Self-motivated Multi-tasking strength Problem-solving skills Adapt to diverse groups Exceptional customer service Sales expertise Education BSc in Shipping & Logistics, University of Plymouth MSc in Economics & Logistics, University of Westminster, London